We accept major credit and debit cards, along with any additional payment methods displayed at checkout.

Available options may vary depending on your location and device.

All payments are processed securely, and Slipprs does not store your complete card information.

Yes. You will receive an order confirmation email shortly after completing your purchase.

Please review the email carefully to confirm that your products, size, color, and shipping address are correct.

If you do not see the email, check your spam or promotions folder.

Still unable to find it? Contact us at info@slipprs.com with the name and email address used for your order.

Orders usually require [1–3 business days] for processing before shipment.

After your order ships, estimated delivery generally takes [5–12 business days], depending on your location, the product ordered, carrier delays, weather, customs, and other circumstances outside our control.

Orders containing multiple products may arrive in separate packages.

Once your order has shipped, we will email you a tracking number and tracking link.

Tracking information may take up to 48–72 hours to update after the carrier receives the package.

If your tracking has not updated after several business days, contact us at info@slipprs.com.

Slipprs works with fulfillment and manufacturing partners in multiple locations.

Depending on product availability and your delivery address, your order may ship from a domestic or international fulfillment center.

Because products may be fulfilled from different locations, an order containing multiple items may arrive in separate packages.

We begin processing orders quickly, so cancellations are not guaranteed.

Contact us at info@slipprs.com as soon as possible after placing your order.

If the order has not entered processing or been shipped, we will do our best to cancel it.

Once an order has been processed or shipped, it can no longer be canceled and must follow our return process.

Contact us at info@slipprs.com within [30 days] of delivery before returning any item.

To be eligible for a return, products must generally be unworn, unused, undamaged, and returned in their original packaging.

Shoes should only be tried on indoors on a clean surface.

Please do not send a return to the address shown on the original shipping label.

Returns sent without authorization or to an incorrect address may not be accepted.

See our full Return and Refund Policy for eligibility requirements, exclusions, return instructions, and information about return shipping costs.

Refusing a delivery does not automatically qualify an order for a refund.

Refused packages may be returned to the carrier, sent to a fulfillment facility, destroyed, or considered undeliverable.

Additional return or handling charges may also apply.

Please accept the delivery and contact us for authorized return instructions.

Refunds for refused packages can only be considered after the package is successfully returned, identified, and inspected.

Slipprs do not currently use traditional narrow, regular, or wide-width classifications.

Their soft, flexible upper and roomy shape are designed to accommodate a variety of foot shapes.

Just follow the recommendation shown in our Size Guide for the specific product.

Because every foot is different, please compare your foot measurement with the size chart before ordering rather than relying only on your usual shoe size.

Contact us at info@slipprs.com immediately with your order number and the correct address.

We may be able to update the address if the order has not entered processing.

Once an order has been processed or shipped, we cannot guarantee that the address can be changed.

We are unable to redirect packages after they have been handed to the carrier.

Customers are responsible for entering a complete and accurate shipping address at checkout.

If you notice an error, contact us immediately. We will try to correct it before the order is processed, but changes are not guaranteed.

If an order is delivered to the address entered at checkout, returned as undeliverable, or lost because the address was incomplete or incorrect, a refund or free replacement may not be available. Reshipping charges may apply if the package is returned to us successfully.

Yes. Our store uses encrypted SSL technology to help protect information transmitted during checkout.

Payments are processed through established third-party payment providers. Slipprs does not directly store your complete credit or debit card details.

For additional information about how we collect and use personal information, please review our Privacy Policy.